Counselling · Rehabilitation · Accessible homes

Counselling and rehabilitation in North Lakes

We help people recover, rebuild and return to work after injury, illness or trauma. At our North Lakes office, at home, at school and by telehealth across Australia.

The roots

Home modifications & renovations

Eclosia Access. Licensed, trauma-informed home modifications, renovations, carpentry and aged care room fit-outs.

Visit Eclosia Access

The wings

Counselling, rehabilitation & health

Our rehabilitation counsellors help you recover from injury, rebuild confidence and return to meaningful work.

Explore counselling & health

Call to book Make a referral

Appointed to the WorkCover Queensland Rehabilitation Services Provider Panel · Master's-qualified rehabilitation counsellors · Full Member ASORC · ACA Registered Counsellor & Clinical Supervisor · SMB1001 Silver cyber certified

Health fund rebates: Medibank · Bupa · HCF · AHM · Police Health

Full Member, Australian Society of Rehabilitation Counsellors (MASRC)

Member, Australian Counselling Association College of Supervisors

Associate Member of the Australian Rehabilitation Providers Association

Find your way

Three doors. One Eclosia.

Start with who you are. Each door leads to the pages written for you.

For you

I need support

You've been injured, you're struggling at work, or you're looking for a new direction.

Call to book

For professionals

I'm referring someone

Case managers, insurers, employers, GPs, injury lawyers, support coordinators and schools.

For professionals

Eclosia Access

I need my home to work for me

Accessible bathrooms, ramps and rails, renovations, carpentry and aged care room fit-outs, built to your OT's specification by our licensed building team.

NDIS · NIISQ · Veterans · Aged care · Private

Visit Eclosia Access

The wings · Counselling, rehabilitation & health

How we help

Four kinds of support, each with its own page. Face to face at our North Lakes office, by telehealth across Australia, and, once approved, at your home or workplace in surrounding areas.

All services and telehealth

Where we meet

A calm place to talk

Our North Lakes office is quiet, green and private: somewhere to slow down and be heard. We also see people at home, at school and by telehealth, and our conference room suits case conferences, group sessions and training.

Call to book

The Eclosia reception in North Lakes, with sage walls, plants and a watercolour orchid painting

How it works

From first call to back on your feet

1Get in touchCall or email us, or ask your case manager, GP or insurer to refer you.
2First sessionWe talk about what's happening and what you'd like to change. You choose what you share.
3A plan, togetherWe agree goals and, with your consent, work with your case manager, GP and employer.
4Back to lifeReturn to work, study or a new direction, with support for as long as it helps.

Fees & funding

Who pays for counselling?

Many of our clients are funded. Find your situation below, or call us and we'll work it out together.

Fees, health funds & funding

Workers' compensationOn an accepted claim when the insurer approves: WorkCover Queensland and schemes and insurers Australia-wide, such as SIRA, icare, EML, GIO, QBE, Allianz, WorkCover WA and WorkCover Tasmania.

Car accident (CTP)On an accepted CTP claim when the insurer approves, in Queensland (regulated by MAIC) and interstate, with insurers such as Allianz, QBE, RACQ, Suncorp and GIO.

NDISSelf-managed and plan-managed participants, aged 13 and over.

Private healthExtras cover with Medibank, Bupa, HCF, AHM or Police Health.

Your employer (EAP)Confidential sessions paid by your workplace.

Paying privately$193 per session. No referral needed.

Medicare rebates aren't available for counselling with us. DVA health cards don't cover counsellors; veterans can see us privately or through their health fund.

The Eclosia group

Deep roots. New wings.

Eclosion is the moment a butterfly emerges. Our butterfly has one wing of roots and one ready to fly: what you've been through, and what comes next. Eclosia is a growing group of specialist services. The roots are shared; each service has its own wing.

Davina Williams, Founder and Principal Rehabilitation Counsellor — **Davina Williams**Founder & Principal Rehabilitation CounsellorMASRC · MACA · GDipRehabStud · GCertCarDevMgt · GCertCaseMgt · 15+ years in rehabilitation

Our team Rehabilitation counsellors trained in both mental health and employment, working to ASORC and ACA professional standards, with a practice team that answers your call, books your sessions and keeps your case moving. About our team

The rootsEclosia AccessTrauma-informed home modifications, renovations, carpentry and aged care room fit-outs. A separate QBCC-licensed building business.

The wingsCounselling, Rehabilitation & HealthRecovery, return to work and new direction after injury, illness or trauma.

From the journal

7 mistakes you're making with return-to-work services with WorkCover Queensland (and how to fix them)

From nodding along when you don't understand, to accepting a cookie-cutter return-to-work plan: what injured workers most often get wrong, and what to do instead.

Written by Davina Williams, rehabilitation counsellor (ASORC, ACA)

Read the article

Questions people ask

Do I need a referral?

Not for private counselling. For WorkCover or CTP-funded sessions, your insurer or case manager usually needs to approve them first, and we can help you ask.

Can I claim on my private health insurance?

Yes, if your extras cover includes counselling. We're recognised by Medibank, Bupa, HCF, AHM and Police Health. Check your rebate with your fund first.

Can WorkCover pay for counselling?

Counselling can be funded on an accepted WorkCover Queensland claim when the insurer approves it. Talk to your case manager or GP, or call us and we'll explain the steps.

Is it confidential?

Yes. We follow the Privacy Act and our professional codes. There are a few legal limits, such as a risk of serious harm, which we explain at your first session.

Do you offer telehealth?

Yes. Secure video and phone sessions are available anywhere in Australia.

Ready when you are

Call us on (07) 3608 1355. At our North Lakes office, at home, at school or by telehealth.